All credit card orders require additional information and verification.  This includes but is not limited to credit card billing address verification by the credit card issuing bank.  It is at our discretion to request and require signed, faxed receipts of a the credit card authorization form.  We reserve the right to further audit any order for verification, authenticity, accuracy and validity of credit card information, billing and shipping address's for fraud prevention and security for us and for the card holder.

Payments / Credit Cards for International Orders outside the USA: All international orders require additional paperwork and approval.  Further authorization from the credit card issuing bank of the credit card will be needed as well as a copy of the credit card scanned or faxed to our credit department at 732-271-4814 for authenticity.  An international credit card authorization form must be completed by the card holder, signed and faxed to 732-271-4814 or emailed.  We reserve the right to further audit any order for verification, authenticity, accuracy and validity of credit card information, billing and shipping address's for fraud prevention and security for protection to us as a merchant and for the card holder.  All security is held to the PCI Standards.

Shipping in the USA: All shipments are F.O.B. Bound Brook, NJ 08805 for most items. Some bulk items will be drop shipped F.O.B./Factory at our discretion. Unless instructed otherwise, we ship the most economical way. If requested, we can ship Collect or C.O.D. freight charges via UPS or FedEx Ground on your account. Packages under 150 lbs can ship UPS or FedEx.  There are various modes of transport for UPS & FedEx.  We can ship via any mode of UPS or FedEx in the domestic USA provided the package is not hazardous.  Packages or pallets can ship virtually any trucking company that you specify or we can ship bestway and charge you accordingly.

If you would like us to ship to your shipping address, please contact your card issuer and request to add it as an alternate shipping address.

Per our sales policy, both billing and shipping addresses must be on record with your card issuer before we can process an order. This is our fraud prevention measure. The reason why we do this is because anyone that has your information (such as billing address and credit card no.) can have the parts ship to anywhere in the U.S. But only the cardholder can add an alternative address with the card issuer. 

Once you have added the alternate shipping address, please give us a call or send us an email. So we can verify with your card issuer and proceed with the order.

If adding an alternate shipping address is inconvenient, we can have the parts shipped to your verified billing address (providing that it is not a P.O. Box, APO, or FPO addresses). After 3 days, your order will be canceled if we have not received any reply from you.

COD Shipping in the USA
UPS and FedEx charge an additional "per box" COD fee of $10.00.  This is added to your order unless shipped UPS Collect or FedEx Collect.

Hazardous Shipping
A product is considered hazardous by its MSDS information and if regulated by the US Department of Transportation or by any other government regulatory agency.  The regulations in the USA are by the 49CFR (Title 49 of the Code of Federal Regulations)(see the e-CFR on gpoaccess.gov).  For all international hazardous shipments and some domestic air hazardous shipments, the regulations are further reguated by IATA (The International Air Transportation Association) (see www.iata.org)

All hazardous products incur an additional "per box" HAZMAT shipping charge on all prepaid shipments; as of January 1, 2012, ground shipping is $31.00 per box in addition to all handling, shipping, and/or insurance fees for USA domestic bound packages. Presently, we ship HAZMAT products via UPS Ground or FedEx Ground.

We can only ship Overnight HAZMAT products via FedEx Priority 1 at a prepaid HAZMAT fee of $85.00 per box USA domestic bound packages in addition to all other shipping fees and $110.00 per box International but can vary.  We will advise at the time of order shipment.  This AIR HAZMAT fee can vary depending on FEDEX.  International AIR shipments require additional paperwork and clearance by the carrier and we presently only ship international AIR packages via FedEx. We strongly recommend “case quantities” to minimize additional charges. Presently, Kester Solder's hazardous chemical in 1 gallon containers ship four to a box for one HAZMAT fee. 5 gallon containers are individual. For larger quantities, palletized shipments are strongly recommended.

Sales & Use Tax
JANEL, INC. collects sales tax for any and all locations in New Jersey, New York, and Pennsylvania.  Tax is calculated by the city & county where the package is being shipped to.  If you posses a valid tax exempt number and certificate for the respective state AND the item(s) are not being used for self-use (resale) or used in another product for resale, please fax the certificate to 1-732-271-4865 to the attention to the Sales Tax Exempt Department for review.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of JANEL, INC.. The collective work includes works that are licensed to JANEL, INC. Copyright 2012, JANEL, INC. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with JANEL, INC. or purchasing JANEL, INC. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with JANEL, INC. or to purchase JANEL, INC. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by JANEL, INC.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of JANEL, INC. used in the site are trademarks or registered trademarks of JANEL, INC.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, JANEL, INC. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. JANEL, INC. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. JANEL, INC. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
JANEL, INC. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if JANEL, INC. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a JANEL, INC. product is mistakenly listed at an incorrect price, JANEL, INC. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. JANEL, INC. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, JANEL, INC. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by JANEL, INC. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
JANEL, INC. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to JANEL, INC..

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of New Jersey, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of JANEL, INC. products) shall be in the state or federal courts located in Somerset County, New Jersey. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of JANEL, INC. products) must be commenced within one (1) year after the claim or cause of action arises. JANEL, INC.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. JANEL, INC. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a JANEL, INC. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
JANEL, INC. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, JANEL, INC. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, JANEL, INC. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to JANEL, INC. in its sole discretion.

Indemnification
You agree to indemnify, defend, and hold harmless JANEL, INC., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, JANEL, INC. may link to sites operated by third parties. However, even if the third party is affiliated with JANEL, INC., JANEL, INC. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of JANEL, INC.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, JANEL, INC. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).