JANEL, INC.

Terms & Conditions
Revised: 02/27/2010 03:32 PM -0700

Quality Products & Services
JANEL, INC. is the source for quality products from the finest manufacturers worldwide since 1961.

Same Day Shipping
JANEL, INC. strives to provide the quickest service possible. All in-stock items will ship the same day provided orders are received by 2:00 pm EST M-F.
Generally, exceptions can be made if requested to accommodate specific requirements.

Hazardous Products
All hazardous products will incur an additional "per box" HAZMAT shipping charge on all prepaid shipments; as of January 1, 2010, $30.00 per box in addition to all handling, shipping, or insurance fees. Presently, we ship HAZMAT products via UPS Ground or FedEx Ground. We only ship Overnight HAZMAT products via FedEx Priority 1 at a HAZMAT fee of $79.00 per box in addition to all other shipping fees. We strongly recommend “case quantities” to minimize additional charges.

Credit Cards
We accept Visa, Master Card, American Express, & Discover. Any orders larger than $2,000 may require additional information as well as signed faxed receipts.

Shipping
All shipments are F.O.B. Bound Brook, NJ 08805 for most items. Some bulk items will be drop shipped F.O.B./Factory. Unless instructed otherwise, we ship the most economical way. If requested, Collect or C.O.D. freight charges via UPS or FedEx Ground, or hazardous fees charged by the carrier will be charged to your invoice.

Open Account Billing Terms
To establish terms, please provide a minimum of three trade references and one bank reference to establish an account. 1-2 weeks for processing. Credit cards as well as C.O.D. shipments are also available. Terms are NET15 to NET30 from the date of invoice and any invoices late will incur a 1.5% finance charge per month (18% per annum).

Short Shipments
While we do our best to ensure that you receive every order accurately, please inspect all shipments immediately upon arrival. All claims for short shipments must be made within 5 days of delivery.

Damaged Shipments
If a shipment is damaged by the carrier, please contact our customer service immediately by email: sales@janelonline.com  or Phone: 732-271-4700. We will handle all necessary claims and replace the damaged product accordingly. All claims for damaged shipments must be made within 5 days of delivery.

Returns
Should you need to make a return, please contact our customer service by email: sales@janelonline.com for an RMA #. number before shipping back. Returns are to be sent prepaid on your account and not collect unless otherwise authorized by us. Returns are subject to a 15% restocking fee. Special orders are subject to additional manufacturers restocking fees. All sales are final within 10 days of receipt. Used or damaged products are not returnable unless due to shipping or manufacturer. Credits from returns are applied to your account only. If payment was made by credit card, the card charged will be issued a refund.  Please allow 5-10 days for credits to be issued/posted to your account.

Manufacturer Warranties
JANEL, INC. assumes no liability for any damages resulting from the use of a product. JANEL, INC. is not responsible and does not warranty any product for merchantability or fitness for any application. Warranties by the manufacturer, express or implied, including but not limited to the warranties of merchantability and fitness for a purpose are the sole responsibility of the provider.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of JANEL, INC.. The collective work includes works that are licensed to JANEL, INC. Copyright 2010, JANEL, INC. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with JANEL, INC. or purchasing JANEL, INC. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with JANEL, INC. or to purchase JANEL, INC. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by JANEL, INC.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, service marks and trade names of JANEL, INC. used in the site are trademarks or registered trademarks of JANEL, INC.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, JANEL, INC. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. JANEL, INC. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. JANEL, INC. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
JANEL, INC. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if JANEL, INC. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors
In the event that a JANEL, INC. product is mistakenly listed at an incorrect price, JANEL, INC. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. JANEL, INC. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, JANEL, INC. shall issue a credit to your credit card account in the amount of the incorrect price.


Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by JANEL, INC. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
JANEL, INC. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to JANEL, INC..


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of New Jersey, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of JANEL, INC. products) shall be in the state or federal courts located in Somerset County, New Jersey. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of JANEL, INC. products) must be commenced within one (1) year after the claim or cause of action arises. JANEL, INC.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. JANEL, INC. may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a JANEL, INC. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


Participation Disclaimer
JANEL, INC. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, JANEL, INC. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, JANEL, INC. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to JANEL, INC. in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless JANEL, INC., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Third-Party Links
In an attempt to provide increased value to our visitors, JANEL, INC. may link to sites operated by third parties. However, even if the third party is affiliated with JANEL, INC., JANEL, INC. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of JANEL, INC.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, JANEL, INC. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).